Refund policy

Return & Exchange Policy

We want you to feel confident with every purchase.

Returns or exchanges are accepted within 7 days from the date of delivery under the following conditions:

✔ Eligible for Return or Exchange

• Item is unopened, unused, and in original packaging

• Item is damaged, defective, or incorrect upon arrival

✖ Not Eligible

• Opened or used products (for hygiene and safety reasons)

• Items returned beyond 7 days

• Products damaged due to misuse

 

How to Request a Return

1. Message us within 7 days of receiving your order

2. Send your order number and clear photos/video of the item

3. Once approved, we’ll guide you through the return or replacement process

📌 Shipping fees are non-refundable, unless the item is defective or incorrect.

Thank you for understanding and supporting safe, hygienic beauty products.